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Mustard KYC Metrics Overview

KYC Completion Rate

How many users fully completed the entire KYC process.

38.36%
145 of 378 users

BVN Proceed Rate

How many users accepted to begin the KYC process after seeing the BVN screen.

96.56%
365 of 378 users

Form Completion Rate

How many users who accepted the BVN screen went on to submit their BVN and bank details.

77.53%
283 of 365 users

KYC Failure Rate

How many users reached the OTP step but failed verification.

45%
90 of 200 users

7-Day Verification Rate

% of users who signed up in the last 7 days and completed verification.

0%
0 of 3 users