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Mustard KYC Metrics Overview

KYC Completion Rate

How many users fully completed the entire KYC process.

28.3%
15 of 53 users

BVN Proceed Rate

How many users accepted to begin the KYC process after seeing the BVN screen.

88.68%
47 of 53 users

Form Completion Rate

How many users who accepted the BVN screen went on to submit their BVN and bank details.

61.7%
29 of 47 users

KYC Failure Rate

How many users reached the OTP step but failed verification.

43.48%
10 of 23 users

7-Day Verification Rate

% of users who signed up in the last 7 days and completed verification.

40%
2 of 5 users