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Mustard KYC Metrics Overview

KYC Completion Rate

How many users fully completed the entire KYC process.

36.88%
111 of 301 users

BVN Proceed Rate

How many users accepted to begin the KYC process after seeing the BVN screen.

95.35%
287 of 301 users

Form Completion Rate

How many users who accepted the BVN screen went on to submit their BVN and bank details.

75.26%
216 of 287 users

KYC Failure Rate

How many users reached the OTP step but failed verification.

47.17%
75 of 159 users

7-Day Verification Rate

% of users who signed up in the last 7 days and completed verification.

38.89%
14 of 36 users