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Mustard KYC Metrics Overview

KYC Completion Rate

How many users fully completed the entire KYC process.

37.02%
77 of 208 users

BVN Proceed Rate

How many users accepted to begin the KYC process after seeing the BVN screen.

95.67%
199 of 208 users

Form Completion Rate

How many users who accepted the BVN screen went on to submit their BVN and bank details.

79.9%
159 of 199 users

KYC Failure Rate

How many users reached the OTP step but failed verification.

55.65%
64 of 115 users

7-Day Verification Rate

% of users who signed up in the last 7 days and completed verification.

50%
2 of 4 users